PayPay provides multiple contact points depending on the type of problem. The following is a representative list, so please select the one that best suits your needs.
General users of PayPay
Please select the content of your inquiry here.
Merchants who have concluded (or are planning to conclude) a merchant agreement with PayPay
- For inquiries about PayPay for Business, please click here.
- For technical inquiries regarding online payment integration with PayPay, please click here.
- For inquiries about settings and transaction status in the production environment, click here.
- For inquiries regarding the introduction of PayPay payments to online stores, and for post-application confirmation, click here.