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Notice of Maintenance

Thank you for your continued support of PayPay
PayPay for Developer will undergo scheduled maintenance according to the following schedule.
■Date and Time: November 18, 2025, starting at 10:00 PM JST.
*During this period, the website will be temporarily unavailable.
The estimated downtime is approximately 10 minutes.
Thank you for your patience.

Regarding Inquiries

**Support Hours**
Weekdays 10:00 AM - 6:45 PM
(Excluding Saturdays, Sundays, national holidays, and company-designated holidays)

System Failure Recovery in Sandbox/Staging Environment(Dec 20, 2024, 10:00 AM)

Thank you for using our services.
The partial outage that occurred in the staging/sandbox environment has been restored and is now available for normal use.
■Date and time of failure:Dec 18, 2024 ~ Dec 19, 2024 at 20:00 p.m.
We apologize for any inconvenience this may have caused.

Notice of holidays

Thank you for using our services.
We would like to inform you that our office will be closed for the holidays during the following period.

■Closed: 2026/04/29 Wed - 2026/05/06 Wed

Requests will be answered sequentially after the first working day.
We appreciate your continued patronage and look forward to serving you again soon.

We do not accept inquiries regarding general PayPay app usage or payments through this form. Please use the dedicated support page: https://paypay.ne.jp/help/c0005/

Please enter the details of your request. A member of our support staff will respond as soon as possible.

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